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Shipping & Returns Policy


Shipping & Returns
Shipping Rates for Cartons of Beer
Our shipping rates are built directly into our website during your purchase based on the final weight of your goods. Once your order is approved it will be packed and sent. In the unlikely circumstance that we have a stock shortage, you will be notified and either a full refund or other delivery method will be arranged.
We offer the following shipping rates:

Price Per Carton


Sydney
$15

NSW Country
$15

Melbourne, VIC Country & Brisbane
$20

QLD Country, Adelaide & SA Country
$25

WA, NT & TAS
$35

Unfortunately, we do NOT ship beer internationally at this time.

Shipping Rates for Apparel and Gadgets
Free Postage and Handling across Australia.
International Postage TBC


Shipping Information
Our shipping rates use TNT Road Express Rates. Please note we do not currently ship outside of Australia. International purchasers must list a valid Australian address.
All orders are shipped within 1-3 working days. If you have not received an order within 10 working days, please notify us by email at: sales@mudgeebrewing.com.au
All parcels can be tracked and by default we request they be signed for, i.e. not just left at the premises unattended. However, we do offer customers the option to state specific delivery instructions, e.g. leave behind side gate etc. If you chose to indicate delivery instructions to leave the parcel unattended on premises we accept no responsibility if parcels go missing once they have been delivered. By providing instructions to leave the parcel without signature customers accept the risks associated with this.
If the premises are unattended during a delivery that requires a signature, a notice will be placed in your post box with information regarding redelivery or pickup instructions. Please note a redelivery charge may occur.
Deliveries are made during business hours Monday to Friday. Unfortunately we are unable to give a guaranteed time of delivery. We do not deliver on public holidays and weekends.

Refund and Returns
We are so sure that any product sold by Mudgee Brewing Co will meet or exceed your expectations that we guarantee the products we sell. Should you for any reason be dissatisfied with your purchase, simply return the items for a full refund. The cost of return postage, if applicable, is to be paid by the sender. If the items you are returning are beers please return all bottles, including empties. All returns must be made within 7 days of receipt and if the items are not beers they must be in an unused and saleable condition. In the unlikely event that your goods are damaged in transit please contact us immediately. Depending on the order and extent of damage to the goods we will be able to provide you with a credit or replacement, this is at the sole discretion of Beer Cartel.

Returns Process
To return items, please send to:
Mudgee Brewing Co.
4 Church Street
Mudgee, NSW 2850

Please ensure the following information is included so your return can be processed:
Your Order number if known (appears on the top of the confirmation email)
Your name and address
A description of the item you are returning and a reason for the return.

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Terms of Use


mudgeebrewing.com.au is owned and operated by The Mudgee Brewing Company Pty. Ltd. (ACN: 084 221 885), and is here in referred to as 'the project' and/or 'the web site' and/or 'the site'. Access to the web site is subject to the user's acceptance and agreement with the terms, conditions, notices and disclaimers contained herein. Use of, and/or access to, the web site constitutes agreement to the Terms of Use. The Project owner reserves the right to amend the Terms of Use at any time. Since users are bound by the Terms of Use, they should periodically refer to them in this document and elsewhere on the web site.

LIQUOR ACT 2007: It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years.

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Privacy Policy


The Mudgee Brewing Company Team warrants that all personal information submitted by visitors to the web site will remain the confidential property of the site owners and will not be intentionally sold or given to any third party under any circumstances.
Restrictions on use of content and intellectual property the web site
All materials, text, graphics, information, software and advertisements on the web site is Copyright © 2007 Mudgee Brewing Co, the authors and managers and partners and/or licensors unless expressly indicated otherwise on the web site. The content is protected by International and Australian trademark and copyright laws. The contents of this web site is published in realtime, must not be copied, reproduced, modified, republished, uploaded to a third party, transmitted, posted or distributed in any way, electronically or otherwise, without the express authorisation of Mudgee Brewing Co, except where authorised on the web site, or is expressly authorised in writing by Mudgee Brewing Co or its authorized partners or members. Strictly on the condition that users keep all content intact and in the same form as presented on the web site (including without limitation all copyright, trademark and other proprietary notices and all advertisements), users may: a) using an industry standard Web browser, download and view the content for personal, noncommercial use, or b) Internet service and/or access providers, may supply the content to subscribers. The web site must not be used in any manner or for any purpose, which is unlawful, or in any manner which violates any right of Mudgee Brewing Co or a partner or member or which is prohibited by the Terms of Use.
Public use of the web site
Mudgee Brewing Co's web site contains facilities by which members of the community, businesses and other organisations can provide information, offers, notices and other information to other users. It is a condition of use of any such facility that none of the following occurs: restrict or inhibit any other user from using or enjoying any public communication facility; post or transmit any unlawful, threatening, abusive, defamatory, obscene, vulgar, pornographic, profane or indecent information or material of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable law; post or transmit any material of any kind which violates or infringes upon the rights of any other person, including material which is an invasion of any privacy or publicity rights or which is protected by copyright, trademark or any other proprietary right, or derivative works with respect there to, without first obtaining permission from the owner or relevant right holder; post or transmit any material of any kind which contains a virus or other harmful component; delete any author attributions, legal notices or proprietary designations or labels in any file that is uploaded; or download any file posted by any other user of a public interface if the user knows, or reasonably ought to know, that the file cannot legally be distributed in such manner. Mudgee Brewing Co will monitor and review the contents of the web site. While it reserves its right to edit, refuse to post or to remove any information and/or materials (in whole or in part) that in the opinion of Mudgee Brewing Co is in any way objectionable or in violation of any applicable law or the Terms of Use, Mudgee Brewing Co. has no obligation whatsoever to monitor any content submitted by the public or to edit, delete or refuse to post such contents, nor is Mudgee Brewing Co responsible for any contents in any content (including any information, comments and/or advice of any individual whose statements on the web site are solely their own). The user expressly acknowledges and agrees that the web site provides a means of public and not private communications. Mudgee Brewing Co reserves the right to cooperate fully with any law enforcement authority in any jurisdiction in respect of any lawful direction or request to disclose the identity or other information in respect of anyone posting any materials which violate any applicable or relevant law.
User licence to Mudgee Brewing Co
By posting any information or other material on the web site (including posting messages, uploading files, inputting data or engaging in any other form of communication), the user grants to Mudgee Brewing Co a perpetual, royaltyfree, nonexclusive, irrevocable, unrestricted, worldwide licence to do the following in respect of the information or material: 1. Use, copy, sublicense, redistribute, adapt, transmit, publish and/or broadcast, publicly perform or display, and 2. Sublicense to any third parties the unrestricted right to exercise any of the foregoing rights granted. The foregoing grant includes the right to exploit all proprietary rights in any such information or other material including but not limited to rights under copyright, trademark, service mark or patent laws under any jurisdiction worldwide. The user expressly waives in favour of Mudgee Brewing Co and any other party authorised by Mudgee Brewing Co all moral rights and any similar rights in any jurisdiction, which the user may have or hereafter acquire in respect of any relevant communication or other material. At the request of Mudgee Brewing Co, and expense of the user, the user will execute and deliver to Mudgee Brewing Co such instruments and take such other actions as may be required to carry out this grant of licence and waiver.
Advertising, links to third party websites and ecommerce offers
The web site contains hyperlinks and other pointers to Internet websites operated by third parties. These linked web sites are not necessarily under the control of Mudgee Brewing Co, and Mudgee Brewing Co is not responsible for the contents of any linked web site or any hyperlink contained in a linked website. Mudgee Brewing Co provides these hyperlinks to users as a convenience only, and the inclusion of any link does not imply any endorsement of the linked web site by Mudgee Brewing Co or its partners or members. The user links to any such website entirely at their own risk. The web site may also contain third party advertisements (including banner ads other advertising material) which contain embedded hyperlinks or which include referral buttons to websites operated by third parties or their licensees or contractors. All third party advertising (including referral buttons and embedded hyperlinks) may or may not be paid for by the relevant third party advertisers and are not recommendations or endorsements by Mudgee Brewing Co or its partners or members or their respective directors or employees. The user is referred to the relevant advertiser for all information regarding the advertiser and its products and/or services. In some instances, the advertisement will contain representations or offers by the third party advertiser, which the user can accept by linking to the advertiser's website and executing the relevant transaction. Such offers are not necessarily made by Mudgee Brewing Co and the third party advertiser is solely responsible to the user for the delivery of any goods or services the user purchases on the third party website. The product prices listed in any associated web site are the responsibility of the relevant retailer and are accurate at the time of upload. They are subject to change without notice by the retailer. Mudgee Brewing Co is not liable for the prices or price changes, including where price changes have not been reflected on the associated sites. The use of associated sites is subject to Mudgee Brewing Co's terms of use.
Limitation of liability and Disclaimer
The Trade Practices Act and similar State and Territory Legislation in Australia, may confer rights and remedies on the user in relation to the provision by Mudgee Brewing Co of goods or services on the web site which cannot be excluded, restricted or modified ("Nonexcludable Rights"). Mudgee Brewing Co does not exclude any Nonexcludable Rights but does exclude all other conditions and warranties implied by custom, law or statute. Except as provided for by the Nonexcludable Rights: a) all Content is provided "as is" and without warranties of any kind, either express or implied, b) Mudgee Brewing Co and its suppliers expressly disclaim all warranties of any kind including but not limited to implied warranties of merchantability and fitness for a particular purpose, c) Mudgee Brewing Co does not warrant that the functions contained in any content or any public interface or user access to the web site will be uninterrupted or errorfree, that any defects will be corrected or that the web site or the server which stores and transmits content to the user are free of viruses or any other harmful components, d) Mudgee Brewing Co does not warrant or make any representation regarding the users access to, or the results of the users access to, the web site (including any related or linked websites) or any content in terms of correctness, accuracy, timeliness, completeness, reliability or otherwise, and e) the user (and not Mudgee Brewing Co) assume the entire cost of any necessary verification, maintenance, repair and/or correction of any relevant content. Under no circumstances (including but not limited to any act or omission on the part of Mudgee Brewing Co) will Mudgee Brewing Co or its partners or members be liable for any indirect, incidental, special and/or consequential damages or loss of profits whatsoever which result from any use or access of, or any inability to use or access, the web site or any content. The user expressly acknowledge and agrees that Mudgee Brewing Co does not exert control over users of the web site and is not liable either for their opinions or their behavior including any information and/or advice and any defamatory statements or offensive conduct. To the fullest extent permitted by law, Mudgee Brewing Co's liability for breach of any implied warranty or condition which cannot be excluded is limited at the option of Mudgee Brewing Co to the following: in the case of services supplied or offered by Mudgee Brewing Co, (a) the supply of the services again, or (b) the payment of the cost of having services supplied again; and in the case of goods supplied or offered by Mudgee Brewing Co, (c) the replacement of the goods or the supply of equivalent goods, (d) the repair of such goods, (e) the payment of the cost of replacing the goods or acquiring equivalent goods, or (f) the payment of the cost of having the goods repaired.
Termination
The Terms of Use are effective until terminated by Mudgee Brewing Co, and Mudgee Brewing Co may terminate this agreement and users' access to the web site at any time without notice. In the event of termination, users are no longer authorised to access the web site, but all restrictions imposed on the user, licenses granted by the user and all Mudgee Brewing Co disclaimers and limitations of liability set out in the Terms of Use will survive.
Miscellaneous
Mudgee Brewing Co relies on the user's continued observance of these Terms of Use. If Mudgee Brewing Co suffers any loss or damage or incurs any costs in connection with any breach of these Terms of Use or any other legal obligation then the user agrees to indemnify Mudgee Brewing Co for those losses, damages and costs. This agreement will be governed by and construed in accordance with the laws in Australia. If any provision of this agreement is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the agreement, which will continue in full force and effect. All rights not expressly granted herein are reserved.
LIQUOR ACT 2007: It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years.